How We helped a Leading Security Systems Provider in transforming Access Management with a Mobile-First Solution integrated across Multiple Lock Systems
Project Overview
The client, a prominent supplier of security systems in the USA, specializes in access management software solutions for users, tenants, and members. The client empowers businesses with seamless access management solutions, ensuring reliability and security for their facilities.
Industry
Security Systems
Location
USA
Company Size
Mid-sized enterprise
Project Duration
18 months
Services Provided
- Custom software development
- Mobile app integration
- Bluetooth/Wi-Fi SDK integration
Technologies used
Services Provided
- Custom software development
- Mobile app integration
- Bluetooth/Wi-Fi SDK integration
Technologies used
Challenges
These challenges hindered operational efficiency, increased security vulnerabilities, and diminished user satisfaction.
- Inability to efficiently manage physical keys, causing logistical challenges.
- Lack of centralized control over access permissions, resulting in time-intensive manual operations.
- Security risks associated with physical key loss or duplication.
- Absence of insights into facility usage patterns and user activity.
Eliminated the need for physical keys or fobs, providing mobile-based entry for a seamless and secure experience.
Enabled instant key sending, revocation, and restriction through the online portal.Â
Developed an intuitive online portal to manage all user access permissions.Â
Provided insights into user activity, including entry logs and duration of visits, for better decision-making.Â
Integrated Bluetooth SDKs and Wi-Fi APIs for seamless compatibility with the third-party lock infrastructure.Â
How PSSPL Helped
We analyzed the client’s needs, built a tailored mobile access system, integrated third-party lock technologies, and added strong security parameters to improve their existing access control solution.
We helped one of the leading access control software provider to reduce their downtime by shifting to Saas based deployment.
Implementation Journey
Discovery
Conducted client meets to understand specific pain points and requirements.
Mapped out the integration needs for the mobile app and third-party lock hardwares.
Design
Created user-friendly blueprints for the online portal and mobile applications.
Incorporated customization features to adapt to various door lock types and existing systems.
Development
Built Native iOS and Android apps with Bluetooth and Wi-Fi functionality.
Developed a secure Web API for real-time data synchronization.
Collaboration
Maintained regular updates through weekly calls, ensuring the client’s involvement and satisfaction at every stage.
Deployment
Conducted end-to-end testing for performance and security assurance.
Delivered onboarding and training sessions for client teams.
Key Metrics Achieved
70%
Reduction in administrative workload due to centralized management.
100%
Elimination of physical keys, streamlining operations.
Improved user satisfaction with seamless touchless access.
30%
Increase in facility security with robust authentication mechanisms.