Microsoft Power Virtual Agent

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In today’s rapidly evolving digital landscape, providing exceptional customer service and automating repetitive tasks is paramount for any successful business. With Power Virtual Agent, you can create intelligent, conversational chatbots without the need for extensive coding or AI expertise.

Microsoft Power Virtual Agent: The future of customer engagement and automation

Microsoft Power Virtual Agent is a cutting-edge platform that allows you to design, build, and deploy intelligent chatbots. Whether you're looking to enhance customer support, streamline internal processes, or create interactive experiences for your users, Power Virtual Agent empowers you to do so effortlessly.
It leverages the power of Microsoft's AI and natural language processing (NLP) technologies to create chatbots that understand and respond to user queries just like a human would.

Hear from our happy clients.

“We are thrilled to announce the successful migration of our solution to a modern platform. This project's journey and seamless execution, with minimal customer disruption, were made possible thanks to the outstanding support from PSSPL's technical team. We extend our heartfelt appreciation to them for making this transformation a reality.”

George Marsden

CEO, UK

“I am thoroughly impressed with PSSPL's MS Dynamics 365 services. Their team's expertise and dedication transformed our business operations seamlessly. With their solutions, we've experienced improved efficiency, streamlined processes, and exceptional support. PSSPL truly understands our needs and delivers outstanding results.”

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Director, USA

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Key Features of Microsoft Power Virtual Agent

AI-driven chatbots and analytical insights – Utilize AI chatbots and analytics to engage users effectively, while gaining valuable insights.

Activation of bot topics through event triggers – Seamlessly initiate bot topics based on specific events, enhancing user interactions.

Robust data loss prevention support – Ensure data loss prevention with strong support for safeguarding sensitive information.

Authoring aided by AI assistance – Create content with AI-assisted authoring, simplifying the development process.

Development without the need for coding – Develop intricate solutions without coding, thanks to the no-code development environment.

Multi-turn topic recommendations – Enable fluid conversations with multi-turn topic suggestions for enhanced user experiences.

Ready-made connectors for streamlined processes – Utilize predefined connectors to seamlessly link with other systems and services.

Seamless integration with Bot Framework composer – Seamlessly integrate with the Bot Framework composer, expanding functionality.

Advantages of Microsoft Power Virtual Agent

Develop Robust Chatbots with Zero Coding Hassles

Microsoft Power Virtual Agent stands as a robust solution for constructing chatbots that interact seamlessly with both your clientele and workforce. Through its user-friendly, low-code interface, you can swiftly construct and deploy bots at an unprecedented pace, all without requiring extensive training.

Simultaneously, leveraging its potent automation and AI capabilities empowers you to forge chatbots of greater engagement and efficacy, surpassing previous standards.

Enable Omni-Channel Customer Engagement

Experience the forefront of innovation with Microsoft Power Virtual Agent, empowering you to implement intelligent chatbots that deliver tailored support to both customers and employees, effortlessly scaling to meet demands.

Leveraging advanced natural language processing, these chatbots adeptly communicate in multiple languages across diverse platforms, including websites, mobile apps, Facebook, Microsoft Teams, and all Azure Bot Framework-compatible channels. Brace for a transformative shift in business-customer and business-employee interactions!

Secure Business Management and Expansion Effortlessly

Experience the streamlined deployment of your chatbots with utmost security through Microsoft Power Virtual Agent. Achieve this seamlessly through centralized administration, featuring security roles and straightforward management across various environments.

This approach ensures your compliance and governance requirements are maintained. Moreover, enhance your chatbots progressively by automatically monitoring vital KPIs and identifying upcoming bot topics, enabling continuous improvement.

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Our Engagement Models

Time & Material

Pay once and get it all – time, effort, and resources for your next big project/ idea. Work in agile with our expert software engineers.

Fixed Price

It suits small and medium-scope projects where requirements and specifications are clearly defined from the beginning of the project. It is as simple as that.

Staff Augmentation

When you have a large and evolving project, it is always good to have a team working exclusively on a project. For this, we offer Staff Augmentation services, where we look over things for you.

— Why Choose Us?

Boost your business growth by outsourcing your Microsoft Power Virtual Agent requirements to our bouquet of competent developers.

Quality Services & Solutions

We at Prakash aim to deliver quality services and solutions to all our clients across the globe. We strive for continuous excellence in whatever we do.

Forefront Runner with Cutting-edge Technologies

We are at the forefront of digital transformation in Mobile, Web, and Cloud technologies. Our domain expertise surpasses boundaries delivering intelligent and innovative solutions.

Fastest Turnaround Time and On-time Delivery

Our professionals are well-known for the fastest turnaround time and on-time delivery. We have successfully met tight deadlines even on short notice.

Secure Development

We ensure complete data security, migration, and scalability for developing flexible cloud-based apps and solutions. We abide by all the data security laws. Our secure solutions ensure a smooth transfer of information, confidential/private, or otherwise.