System Administrator

Experience: Minimum 3 Years

No. of Positions: 1

Job Summary:

We are seeking a skilled and reliable System Administrator with a minimum of 3 years of hands-on experience to manage, maintain, and support our IT infrastructure. The ideal candidate will provide end-user support, manage network and server environments, and ensure smooth operation of on-premises and cloud-based systems. This role requires strong troubleshooting skills, technical depth across multiple domains, and the ability to work both independently and collaboratively.

Key Responsibilities

• Provide L1/L2 technical support to end users for hardware, software, and operating system-related issues.
• Install, configure, maintain, and troubleshoot Windows, Linux and Mac operating systems.
• Manage and support Active Directory, DNS, DHCP, and Windows Update services.
• Configure, monitor, and troubleshoot network devices, including switches, routers, and firewalls.
• Support and manage virtualization platforms (e.g., VMware, Hyper-V) and cloud technologies (Azure/AWS/GCP – as applicable).
• Perform backup operations, monitor backup jobs, and support restore activities; ensure data protection best practices are followed.
• Assist with datacenter operations, including server management, cabling coordination, and hardware lifecycle management.
• Troubleshoot and support video conferencing and collaboration devices (e.g., Teams Rooms, Zoom Rooms, conference hardware).
• Monitor system performance, identify issues proactively, and implement corrective actions.
• Maintain technical documentation, SOPs, and asset records.
• Coordinate with vendors and service providers for issue resolution and support.
• Travel to other offices or client locations as required for IT support and infrastructure activities.

Roles and Responsibilities:

• Minimum 3 years of experience as a System Administrator or similar role.
• Strong knowledge of Windows, Linux and Mac OS troubleshooting.
• Hands-on experience with networking technologies (switches, routers, firewalls).
• Good understanding of Active Directory, DNS, DHCP, and Windows Updates/WSUS.
• Working knowledge of virtualization and cloud platforms.
• Familiarity with backup technologies and data protection concepts.
• Experience supporting end-user hardware and software issues.
• Knowledge of datacenter management and operations.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently as well as part of a team.
• Willingness to travel to other office locations when required.

Preferred Certifications (Good to Have)

• Microsoft certifications (Windows Server / Azure)
• Linux certifications (RHCSA / RHCE or equivalent)
• Networking certifications (CCNA / equivalent)
• Virtualization certifications (VMware / Hyper-V)

Soft Skills & Competencies

• Customer-focused mindset
• Strong ownership and accountability
• Ability to prioritize tasks in a fast-paced environment
• Clear documentation and reporting skills

Location: Ahmedabad

Employment Type : Full-time