AI in Action: Introducing Microsoft 365 Copilot Chat

Key Points

• Microsoft plans to charge organizations for Microsoft 365 Copilot Chat based on employee usage frequency and the complexity of tasks performed by the AI.
• Corporate users can utilize Copilot Chat to get responses by using data from the web and uploaded files. Users can also build and communicate with AI agents that are intended to carry out particular activities.

The Microsoft 365 Copilot app, formerly known as Microsoft 365 (Office), provides access to this service.

Let’s now have a glance at the new product lineup:

Copilot Chat: Transforming Work with Chat and Agents

Copilot Chat combines the power of AI-driven conversations and task automation to redefine workplace productivity. Acting as the interface for AI, Copilot Chat integrates seamlessly into daily workflows, offering a safe and secure experience tailored for business needs. Built on GPT-4o and enhanced with robust web-based knowledge, it introduces a smarter, faster, and more collaborative way of working.

Key Features of Copilot Chat

• Web-grounded chat with GPT-4o. You can use it to do market research, write a strategy document, or prepare for a meeting. File uploads allow you to add any document to the chat and ask Copilot to do things like summarize key points in a Word document, analyze data in an Excel spreadsheet, and suggest improvements to a PowerPoint presentation.¹ With Copilot Pages, you can collaborate on content with people and AI in real time—adding content from Copilot, your files, and now from the web as well. And you can quickly create AI-generated images for campaigns, product launches, and social media posts.

• Agents. Using natural language, now anyone can easily create agents to automate repetitive tasks and business processes—directly in Copilot Chat. A customer service representative can ask a customer relationship management (CRM) agent for account details before a customer meeting, while field service agents can access step-by-step instructions and real-time product knowledge stored in SharePoint. Agents are priced on a metered basis, and IT stays in control. IT admins can also build organization-wide agents and manage agent deployment, all powered by Microsoft Copilot Studio.

• Copilot Control System. Copilot Chat includes foundational capabilities of the Copilot Control System, including enterprise data protection (EDP) for data privacy and security and the ability to govern access and manage the usage and lifecycle of Copilot and agents, as well as measurement and reporting.

By merging AI-driven capabilities with enterprise-grade security and customizability, Copilot Chat empowers organizations to work more efficiently while maintaining control over their digital ecosystem.

Partner with PSSPL to utilize the full potential of Microsoft 365 Copilot Chat.

From setup to integration, we assure a flawless experience tailored to your business needs.

Microsoft 365 Copilot continues to be the top-rated personal AI assistant for work, even though Copilot Chat provides a potent new on-ramp for everyone in your organization to develop the AI habit. It has all of Copilot Chat’s features plus more. The power of GPT-4o is rooted in your work data, including all of your meetings, emails, chats, documents, and more. Microsoft 365 Copilot integrates Copilot with the Microsoft 365 apps that millions of people use on a daily basis, including Microsoft Teams, Outlook, Word, Excel, and PowerPoint, as well as agent use and access. Additionally, Microsoft would be adding new features like Copilot Actions at a rapid pace to address people’s largest workplace problems.

One can now begin using the Microsoft 365 Copilot app, which is accessible through the Windows, Android, or iPhone app stores or at m365copilot.com, for free or for a paid version.

Every customer can now expedite their AI transformation and achieve enterprise-wide ROI thanks to these announcements. To increase their influence, each worker now has a Copilot and a group of agents.

Happy Reading!