About Client
Incident Management Solutions for Transportation and Logistics Services for an Australian Enterprise.
Australia
Logistics
Challenges
The client already had a site on GitHub, but it was not well organised and well structured. Client wanted the code to be well defined and make some changes in the same. He also wanted to make some changes in the existing functionality and add new functionalities in the same.
Technical Objective
- SharePoint Hosted Add-in
- Convert InfoPath forms to the SharePoint Online Application pages
- Export Records + Save attachments in a document library
- Approval flow for the incident management
- Email Notifications
- Recurrence reminder for the pending tasks using Azure job
Solution
Custom Solutions for incident management with the function of converting InfoPath forms to the module for SharePoint Online. Effective approval flow for the incident with the rich function of saving attachments.
Benefits
- Platform Became a one stop solution for all the space needs which included different industries such as Events, Co-working, Beauty + hair, Office, Retail and popup etc
- Messaging module helped the user to get their queries resolved quickly
- Ratings and reviews made easy for the guest/user to get a perfect idea of the space
- Listing space on map helped the users to filter the spaces available near there area
- Recurring payment helped users in immense way eliminating the need of remembering the date for making the next payment
- Per Hours/Days /Week/Month booking option proved very helpful for the users as they only have to pay as for the time they utilize the space.
Technology Stack
