Streamline Customer Relationships & Drive Sales with Retail CRM
Drive Vendor Performance with Intelligent Automation
Retail CRM software aids businesses in effectively managing extensive multi-channel customer data efficiently. At PSSPL, we empower retailers to increase sales through smart CRM-driven loyalty programs, trade promotions, superior customer service, and personalized marketing.
Retail CRM Solutions - Elevate, Engage, Excel
We customize Salesforce and Microsoft Dynamics 365/CRM to provide a comprehensive view of customer relationships across all your business channels.
Omni-Channel Customer Engagement
Integrate your retail CRM system with your eCommerce platform, website, in-store software, social media, and mobile applications to offer seamless and personalized experiences. Recognize and reward customers based on their interaction history across all touchpoints.
Loyalty Program Integration
Enhance customer retention by integrating loyalty programs with CRM data or embedding a loyalty module within your CRM for a unified IT ecosystem.
Marketing Automation
Boost sales potential with advanced contact management, targeted content, and personalized email marketing—all automated for efficiency.
Enterprise System Integration
Connect your CRM with ERP, shopping carts, order fulfillment, and inventory systems to enhance operational efficiency and service quality.
Data Analytics & Reporting
Gain actionable insights with real-time dashboards tracking customer behavior, trade promotions, sales trends, and marketing campaign effectiveness.
Help Desk Integration
Deliver seamless customer support through live chat, email, and call centers with real-time access to purchase history and loyalty program details.
Global Presence & Regional Expertise
Headquartered in India, PSSPL has a strong presence across the US and Europe enabling us to understand the cultural, business, and regulatory nuances of various markets.
- The uniqueness of a company’s vendor management workflows.
- The number and complexity of required features.
- The size of the company’s vendor base.
- The scope and complexity of system integrations.
500+
Proven Success Across 500+ Projects
Our expertise is backed by 500+ successful projects across industries, delivering Retail CRM Software to brands of all sizes.
Why Choose PSSPL for Vendor Management Solutions?
Achievements and Industry Accolades
